Q: Do I have to pay the standard setup fee?
A: During this promotional period, we are offering free setup to organisations who configure their app themselves. If you'd like help setting up your app, our expert team can do this with you, for the normal, once-off $99 (excl GST) setup fee.
Q: How long will this offer be available?
A: This is a very special offer created for the COVID-19 lockdown. it is currently only available to new customers in Australia until the end of May 2020.
Q: What about transaction costs if I use EzyStream Giving?
A: We still have to pay the bank fees incurred by EzyStream Giving transactions, so the transaction fees will continue to be passed on to you. Transaction fees in New Zealand are 30c + 2.9% per transaction, and in Australia are 30c + 2.4% per transaction. We'll provide all our information on fees and settlement before you start using EzyStream Giving.
Q: What will happen to my account after 30 September if I don't start paying for it?
A: If you don't want to start paying for your account, or don't have a valid credit card loaded after the promotional period, your account will be deleted and all your church members will lose access to your EzyChurch app environment.
Q: I’m already an EzyChurch customer, can I use this package?
A: This offer is for new customers using the EzyChurch app, as an extended promotional period, designed for churches who haven't experienced the benefit of an app for their community and need a quick solution during the COVID-19 crisis. However different free bundles are available to help you during the COVID-19 lockdown, depending on the plan you are using. Please contact us, or your app’s publisher for more details.
Q: Is this offer available in other partner apps like Infoodle?
A: No, this offer is self service based, in the EzyChurch app only. If you would like your app to appear in the Baptist NZ app, this can be requested after your account is setup.